Privacy policy

Information We Collect

Personal Information

When you purchase from Abrazo or interact with our website, we may collect the following personal information:

Name
Email address
Phone number
Shipping and billing address
Payment information

How We Use Your Information

We use the information collected for the following purposes:

To process and fulfill your orders
To communicate with you about your orders, inquiries, and other customer service needs
To improve our website, products, and services
To send you promotional emails and offers, if you have opted in to receive them
To comply with legal obligations

Order Data Retention For Third Party

For all online orders received across platforms where Abrazo serves, we reserve the right to hold specific data as mentioned below, which constitutes information under PII / Personal Information:

AWB Number (generated tracking number for dispatched order)

No other information is stored for orders received via online platforms that include, but are not restricted to, Amazon and Flipkart.

Note: All vital information is safely truncated within 31 days, or as soon as a Return or Payment is received — whichever occurs first.

Data Security

We take the security of your personal information seriously.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

Trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential
When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety